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Logging in, cancelling and deleting your account

By the Olivia Raven editorial teamUpdated · 2 min read

In short

Log in to Olivia Raven at members.oliviaraven.com/login, where you can also reset a forgotten password. Check the billing name shown at checkout so you recognise the charge later. Memberships renew until you cancel in Settings > Billing, and you can delete your account at avatar > Settings > Delete Account. Other questions go to the members help centre.

Key facts
Log inmembers.oliviaraven.com/login
Cancel renewalSettings > Billing
Delete accountAvatar > Settings > Delete Account
Card statementBilling name shown at checkout

Logging in

The members area is at members.oliviaraven.com/login. This website is information only; your profile, messages and billing all live in the members area.

If you've forgotten your password, use the password reset option on the login page. The reset email goes to the address you registered with, so check that inbox, including spam, if you used a separate address for dating.

The charge on your statement

The billing name shown at checkout, when you pay, is the name to look for on your card statement; renewals appear the same way. If you see a charge you weren't expecting, a membership is probably still renewing. Log in and look in Settings > Billing. If you think it's a mistake, contact the members help centre with the date and amount.

Cancelling a membership

  1. Log in to the members area.
  2. Go to Settings > Billing.
  3. Turn off the renewing membership and keep any confirmation.

Every membership, including any trial, renews automatically until you do this. Cancel a day or two before the renewal date to be safe. Refund rules are on the prices page.

Deleting your account

  1. Cancel any membership first, as above.
  2. Click your avatar, then Settings.
  3. Choose Delete Account and confirm.

If you set up a separate email address just for dating, you can close that afterwards too. The privacy and discretion page covers the rest of leaving cleanly.

Anything else

For problems not covered here, or to report a member, use the members help centre. See contact for what to include.

Questions people ask

Does deleting my account cancel my membership?

Cancel in Settings > Billing first so no further payments are taken, then delete your account. Doing both is the safest way to leave.

I don't recognise a charge on my statement.

Compare it with the billing name shown at checkout when you paid. Then log in and check Settings > Billing for a membership that is still renewing, or ask the members help centre with the date and amount.

I can't get into the email I signed up with.

Contact the members help centre from the address you can use, and give as much detail about the account as you can.

Keep reading

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Sources

Checked 18 October 2026. Spotted something out of date? Tell us.